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Shipping & Delivery

How orders ship from Ethiopian vendors to you.

Last updated 18 June 2026

How shipping works

When you place an order, each verified vendor prepares and ships their own items to your delivery address. Multi-vendor baskets may arrive in separate packages on different days.

Delivery areas

We ship to international addresses supported at checkout. Delivery times vary by destination, carrier, and customs processing. Estimated timelines are shown for guidance only and are not guaranteed.

Shipping costs

Shipping is currently shown as free on demo checkout where applicable. Final shipping rules for live payments will be published before card processing goes live.

Tracking for customers

Your primary experience is the order status page in your account, updated by our team as shipments move. Vendors provide carrier details internally so our staff can monitor progress.

Delivery issues

If a parcel is delayed, damaged, or missing, contact support with your order number so we can coordinate with the vendor and carrier.